Order Notice
⦁ This online shop is ONLY for registered wholesale customers. Please do NOT place the order if you haven’t signed up with us. We will refund the payment when we receive the orders from non-registered customers.
⦁ If you intend to pay via PayPal, please shop with us on our official online shop: https://www.drsole2011.com/shop Only credit card and bank transfer are accepted here. Thank you for your understanding.
⦁ Orders can only be shipped to the same shipping address as the one in our sign-up system. If you would like to change the shipping address or any customer information, please let us know.
⦁ When quantity of the items you are ordering is short or out of stock. Back-orders is required and might take 14-30 days to be fulfilled.
⦁ Some items are made to order. Please read the product info on our website or catalog for more information. If you still have any question, please feel free to contact us directly.
⦁ When shopping at wholesale online shop, wholesale discount will be applied automatically at checkout. Wholesale prices are NOT available if you shop with our regular online shop. But you may checkout altogether time when you shop both wholesale and regular online shop at the same time.
⦁ Please check the unit carefully while shopping. The unit for soles, heels, insoles, laces, etc. is pair.
Shipping Policy
We ship every weekday from Monday to Friday. All orders will be shipped within two days after the payment is received. We will inform you if any delay happens.
【Shipping Courier Options】
⦁ Domestic
7-11 Pick-up Delivery (3-5 days)
Family Mart Pick-up delivery (3-5 days)
SF Express (1-2 days)
⦁ International
DHL
EMS
About Payments
⦁ Domestic & International Payments: PayNow Credit Card Service, Wire transfer